Amazon’s cloud computing arm, AWS, announced that it has fixed the issue responsible for a widespread outage that disrupted connectivity for numerous major websites and apps across the globe.
In an update posted on its status page on Monday, Amazon Web Services (AWS) confirmed that the “underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now.”
It added, “Some requests may be throttled while we work toward full resolution.”
According to the company, the problem originated from DynamoDB, a database service located in one of Amazon’s primary data centres in Virginia, United States, identified as US-EAST-1. AWS advised users still encountering problems linked to the outage to try clearing their DNS caches.
The disruption had significantly affected several well-known websites and applications worldwide. Platforms such as AI startup Perplexity, trading platform Robinhood, messaging service Signal, and cryptocurrency exchange Coinbase all reported experiencing problems caused by the AWS outage.
“Perplexity is down right now. The root cause is an AWS issue. We’re working on resolving it,” Perplexity CEO Aravind Srinivas stated in a post on X.
As one of the world’s leading cloud service providers, AWS competes with Google Cloud and Microsoft Azure to supply businesses and institutions with computing power, data storage, and other digital infrastructure services on demand.
When its servers experience issues, the impact can be far-reaching, disrupting large portions of the internet due to the vast number of companies dependent on its infrastructure.
Downdetector, a platform where users report online service interruptions, showed hundreds of popular sites facing access issues during the outage.
Among the affected platforms were Zoom, Roblox, Fortnite, Duolingo, Canva, Wordle, and several others.
Amazon’s own services including its shopping platform, Prime Video, and Alexa were also reportedly impacted, according to Downdetector.
Reuters reported that Uber’s competitor, Lyft, also experienced downtime affecting thousands of users in the United States, while many bank customers in the United Kingdom reported service disruptions.
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