The telco is the first company in Nigeria to admit that there could be a possible disruption to its services due to the growing insecurity.
A statement seen by Reuters said that “Sadly, we must inform you that with the rising insecurity in different parts of Nigeria, service delivery to your organization may be impacted in the coming days.”
“This means that in some cases, our technical support team may not be able to get to your site and achieve optimum turnaround time in fault management as quickly as possible.”
MTN operates in 22 countries across Africa, Asia and the Middle East. Out of the 22, Nigeria is MTN’s most lucrative market. However, it is also one of the markets with the most problems.
MTN Nigeria generates about one-third of the company’s revenue.
Economic growth stalled in Nigeria due to the Covid-19 pandemic. According to the World Bank, food inflation, heightened insecurity and stalled reforms slowed the economy and increased poverty. However, growth resumed in the fourth quarter of 2020.
Nigeria faces increased insecurity across the country. The insecurity ranges from mass abductions at schools, kidnappings for ransom, armed conflict between herdsmen and farmers, armed robberies and various insurgencies.
The growing insecurity affects economic growth and job creation in the West African country.
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