The Nigerian Education Loan Fund (NELFUND) has commenced the disbursement of upkeep allowances to student beneficiaries who have successfully updated their bank account details from digital wallet platforms to traditional commercial banks.
This move follows prolonged delays in payment experienced by over 3,600 students who initially registered with digital-only banking services. According to NELFUND, those students have now received their backlog of payments after updating their bank details on the official NELFUND portal.
The agency expressed appreciation for the patience and cooperation of affected students, describing the development as a “significant breakthrough” in efforts to streamline disbursement processes.
Students who are still awaiting payment and are yet to switch from digital wallets are advised to raise a support ticket through the NELFUND portal to request access for updating their account information. Alternatively, such students can report their cases through the IT office of their institution, which will compile and forward them to NELFUND for resolution.
NELFUND reaffirmed its commitment to ensuring that no eligible beneficiary is left behind, adding that the ongoing resolution process is part of a broader strategy to improve transparency, efficiency, and student-centered service delivery.
The agency urged students to engage only through its official communication channels and to assist fellow students who may face difficulties navigating the update process.
For further inquiries, students can contact NELFUND via email at info@nelf.gov.ng or through its verified social media handles:
X (formerly Twitter): @nelfund
Instagram: @nelfund
Facebook & LinkedIn: Nigerian Education Loan Fund – NELFUND
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