The National Identity Management Commission (NIMC) has continued to suffer technical glitch leaving many Nigerians and organisations stranded regarding verifications of their National Identification Numbers (NIN) and associated issues.
The glitch has affected some operations of mobile network operators, as thousands of telecommunication subscribers nationwide, who want to retrieve their lost Subscriber Identity Module (SIM) cards or acquire new lines are temporarily left stranded.
The NIMC, said on Monday that the challenge resulted from the maintenance service being carried out by one of the commission’s network service provider. According to the commission, all hands are on deck to ensure service is restored soon.
The hitch affecting the NIN portal was caused by a technical problem with the Hosting Service Platform of Galaxy Backbone Limited, a Federal Government agency that provides Information and Communications Technology (ICT) services.
However, Galaxy Backbone Limited, in a statement signed by its Head, Corporate Communications, Chidi Okpala, yesterday, appealed to Nigerians to bear with the company, saying the issue is getting the required attention.
The statement reads: “The management of Galaxy Backbone Limited (GBB) regrets the temporary outage of some of its services and the inconvenience being experienced by some of its customers across the country.
Galaxy Backbone PLC is an Information and Communications Technology Services provider, wholly owned by the Federal Government of Nigeria.
Galaxy Backbone PLC was established in 2006 by the Federal Government based on the need for Government to pursue a coordinated and harmonized approach to information and communications technology acquisition, operation and use in the public sector.
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