Many parents and secondary school leavers are voicing concerns over difficulties uploading their 2025 West African Senior School Certificate Examination (WASSCE) results to the Central Admissions Processing System (CAPS) portal of the Joint Admissions and Matriculation Board (JAMB).
Reports indicate that operators at JAMB-accredited Computer-Based Test (CBT) centres have been telling candidates they are currently unable to upload reviewed WAEC results. This situation is causing anxiety, as several universities have begun requesting uploaded results as part of their post-UTME screening requirements.
The CAPS platform, introduced by JAMB to automate admissions into tertiary institutions, was designed to streamline the process, make records accessible to education stakeholders, expand admission opportunities, and eliminate cases of multiple admissions.
However, the current hitch is raising fears among candidates that they could miss out on admission this year if the issue persists.
Reactions From Parents And Candidates
Frustration is evident among affected families, both offline and across social media platforms.
One parent, Fatimah Ajayi, shared her concern:
“My daughter and I went to the CBT neighbourhood on Wednesday, and we were told they have not been able to upload 2025 WAEC results on the CAPS and have no idea when they will be able to access the portal.
With the University of Ibadan’s post-UTME screening coming up later this month, my daughter will not be able to write the exam without the admission letter that we will get from the CAPS portal.”
Another parent, Aliu Kehinde, lamented:
“We hear that JAMB has suspended the upload of WAEC results on the Central Admissions portal. CBT centres say they can’t upload. All I want to do is to upload my son’s new result, which was better than the last one after the review by WAEC.”
Candidates have also taken their frustrations online. Buikem Ace posted on X (formerly Twitter):
“you guys are delaying too much, and also making things complicated especially those that their post utme is ending this weekend, patiently hoping you guys will resolve this before tomorrow”
Another user, @GrossyWhite911 wrote:
“Your restriction blocking 2025 WAEC candidates from uploading results to CAPS has paralyzed our admissions, despite WAEC’s official result release. Your “be calm” statement is unacceptable while our academic futures hang in limbo. We demand you FIX CAPS immediately”
Another user, @ibrahim_ay5Ø274 wrote:
“So when should we expect you guys should resolve the issue? so we can start upload so it won’t affect our admission @JAMBHQ”
What JAMB Is Saying
JAMB has denied suspending the upload of WAEC results to its CAPS portal. Speaking, JAMB spokesperson, Fabian Benjamin, clarified:
“It is not true that JAMB has suspended the upload of WAEC results on the Central Admissions Portal.
People are uploading. We never suspended. WAEC had a problem. So some candidates had to wait until WAEC resolves the problem, and it has been resolved.”
This statement indicates that the root of the problem lies with WAEC’s result availability or technical processes, not JAMB’s system.
When Will It Be Resolved?
At the moment, JAMB has not issued any official timeline for resolving the reported upload challenges.
While the board insists the problem originated from WAEC and says it has been “resolved,” there has been no formal announcement guaranteeing when all candidates will be able to upload without difficulty.
For now, candidates are advised to continue checking with accredited CBT centres and monitor JAMB’s official communication channels for any updates.
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