Spain’s leftist government said for “abusive practices” such as charging passengers for hand luggage, it has fined five budget airlines including Ryanair and EasyJet 179 million euros ($187 million).
The consumer rights ministry said in a statement that carriers, which also included Spanish airlines Volotea and Vueling along with Norwegian Air, were also fined for charging passengers to reserve adjacent seats for children and other dependents and not accepting cash when selling tickets at airports.
In November 2018, Irish no-frills carrier Ryanair, which was the first to start charging extra for hand luggage was slapped with the biggest fine (107.8 million euros), followed by Vueling — part of the International Airlines Group which also owns British Airways — which was ordered to pay 39.3 million euros.
EasyJet was fined 29.1 million euros, Norwegian Air 1.6 million euros, and Barcelona-based Volotea 1.2 million euros.
The ministry said the fines are also for providing misleading information and lack of price transparency “which hinders consumers’ ability to compare offers” and make informed decisions.
Ryanair was specifically fined for charging passengers a “disproportionate amount” for printing their boarding passes at terminals when they did not have them.
The different fines were calculated based on the “illicit profit” obtained by each airline from these practices.
The ministry said it had dismissed the appeals lodged by companies and upheld fines that were first announced in May.
Consumer rights association Facua, which has campaigned against the fees, hailed the decision as “historic”.
“These sanctions are the highest ever applied by a consumer protection authority,” it added in a statement, saying passengers could now claim reimbursement of these charges.
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