Subtitle: Nigeria’s House of Representatives has given major telecommunications companies seven days to explain persistent network problems affecting millions of subscribers.
The House of Representatives has summoned the chief executive officers of major telecommunications companies over complaints about poor network services across Nigeria.
The companies include MTN Nigeria, Airtel Nigeria, Globacom and Mafab Communications.
Lawmakers want the operators to explain persistent network failures, unstable internet connections and other service-quality concerns.
The directive followed a public hearing held in Abuja on Wednesday, October 21, 2026.
Why Are Telecom Operators Being Summoned?
Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani, has issued warnings of regulatory sanctions against underperforming telcos, complementing the current House of Representatives investigation.The House Ad Hoc Committee investigating the quality of telecommunications services expressed dissatisfaction after several invited operators failed to appear before it.
The committee subsequently directed the companies’ chief executives to appear personally on October 28, 2026.
Committee Chairman Olumide Osoba said telecommunications services had become essential to Nigeria’s economy.
He explained that unreliable network services affect financial transactions, Point of Sale operations, businesses and other activities requiring internet connectivity.
Lawmakers also criticised the practice of sending junior representatives instead of company executives to address concerns about service quality.
What Are Lawmakers Demanding?
The committee wants telecommunications companies to provide explanations for declining network quality and submit relevant documents before the hearing.
The Nigerian Communications Commission (NCC) has been directed to ensure that the affected operators comply with the invitation.
Lawmakers warned that failure to honour the summons could lead to further legislative action to compel their appearance.
The hearing is scheduled for 2 p.m. on October 28 at the National Assembly Complex in Abuja.
What Does This Mean for Subscribers?
The investigation places renewed attention on the quality of mobile and internet services available to Nigerian consumers.
Many businesses depend on stable telecommunications networks for digital payments, online sales and customer communication.
Network disruptions can affect productivity and delay transactions.
The NCC maintains a consumer complaints framework for reporting and assessing service-quality problems.
The House investigation is expected to seek explanations from operators and examine the measures they are taking to improve service delivery.
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